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tawny_mushroom4's avatar
tawny_mushroom4
Rising Newcomer
5 days ago

Trying to get my account onto my PS5

Alright got Abit more info I've done digging and noticed my EA account is not linked to PlayStation at all but someone else's EA is is linked to my PlayStation account 

How would I go about removing their account from my PlayStation and linking mine from there on after 

Cause EA doesn't show in the linked services on my PlayStation device nor the app 

 

If I could get a dev to help me I could show them the EA account and the PlayStation account I'm trying to link both belong to me but cannot be linked due to someone else's EA account holding up my PlayStation account 

 

 

login issue
playstation

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey tawny_mushroom4​,

    I don't suppose you just have a second EA account with us without realising? Hopefully that's the case and you can just change the email address on that EA account without needing to unlink, as all of your game progress is stored on the EA account level, so by unlinking and relinking your PlayStation account that progress wouldn't carry over.

    In either case, you'll need to reach out to our live support team. We can't help with account issues here on the forums, but they should be able to take a look at how they can best help you with this.

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