Forum Discussion

zaner777's avatar
zaner777
New Novice
11 days ago
Solved

Trying to get unbanned after account hack

Hey guys. I’ve been banned on my account when It was hacked, and I’ve been trying to solve it on the EA website, but the appeal form just hasn’t been working at all and I’m trying to be able to play ...
  • EA_Salmon's avatar
    11 days ago

    Hi zaner777​ 

    Thanks for the update. Sorry to hear the form still isn’t successfully creating a case.

    If you haven’t already, it may be worth trying the following before submitting again:

    • Clear your browser cookies/cache.
    • Try a different browser or an incognito/private window.
    • Temporarily disable any extensions, auto-translate tools, or ad blockers.
    • Try again using a different email address if needed.

    If the appeal flow still isn’t working after that, please try going back through the general support/contact path here and click Contact us at the bottom of the page: EA Account Help Hub

    Hope that helps.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 hour ago
40,641 Posts