Trying to gift but unable to find ea friend

JiMBOsLICE9312  I've seen a few other threads about this same issue and so far, I'm not sure exactly what the issue may be, other than:

- Players didn't add each other in-game, (platform friendships sadly don't count)
- One, (or both), don't have an account in good standing, (as in, had been banned, (or is currently banned), suspended, etc.)
- Platform username may be set to hidden, (see image below)

https://myaccount.ea.com > Privacy Settings

Gifting Requirements:
To send your friend a gift, you need to:

• have two-factor authentication (2FA) turned on
• be Level 50 or higher in Apex Legends
• have enough Apex Coins on your account for the gift
• add the person as a friend in-game
• be friends in-game for at least two weeks—platform friendships don’t count
• have sent no more than five gifts in the past 24 hours
• have an account in good standing.
  
  

To get gifts from a friend, you need to:

• add the person as a friend in-game
• be friends with them for at least two weeks
• have an account in good standing.
  
  

More information about gifting can be found here.

Related threads:

1. Help | EA Forums - 11952018
2. Cant gift Oraxe Reward Tracker set | EA Forums - 12028211
3. Friend not appearing on gifting list - (friends 2 weeks +) | EA Forums - 12027705

BeruthienEA_Elrynplease help. I’m just tagging EA staff members in hopes of a solution. 

JiMBOsLICE9312  When you had added each other as friends, was it in-game or through PlayStation itself?

In game

JiMBOsLICE9312  If you can't send gifts to other players, you either don't have two-factor authentication (2FA) enabled on your EA Account, (you can try disabling and reenabling the 2FA), or your account may not be in good standing, (which would of been a result of a past ban and/or suspension).

If you have other players on your friends list who are showing up when you go to gift an item, try searching for your girlfriend by their EA ID instead, but if you had already tried that, then the problem may be related to her EA Account's standing, (which again would of been a result of a past ban and/or suspension).

If the problem wasn't due the 2FA and neither of you had been banned and/or suspended before, you may need to readd each other as friends in-game, (note: doing so will require the "be friends for at least 2-weeks" requirement to be met again).