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oox7's avatar
oox7
Rising Rookie
6 years ago

Unable to complete EA account sign in (code 105) PS4

Upon trying to get into the lobby for APEX on PS4 I keep getting told that it can not complete EA Account sign in after flashing a grey loading screen (with the same loading symbol used on this site). According to the people I play APEX with there was an update to the TOS today. Is EA's bad coding on a simple ToS update blocking me from being able to play APEX anymore? How do I get this fixed when EA's site to contact them literally wont do anything. 

I have tried unlinking-relinking my account to EA/origin, I have tried changing my EA password, I have tried resetting the PS4, and closing and reopening the APEX legends app, nothing has worked.

Edit: I have also tried loading up Battlefront 2 and had no problem at all playing online. 


EDIT #2:   Since no one from EA seems to have replied or anyone in the community I've found that there seems to be a work around by connecting your Playstation to a different network (LAN cable if you're on wifi, or wifi if you're on LAN, using a Hotspot might work as well but I didn't try that).

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23 Replies

  • sexytaco312's avatar
    sexytaco312
    6 years ago

    Apex Legends gave me error code 105 and researched and figured out to link my ea and PS4 account, but it still won’t let me get on apex on PS4. My account won’t even let me switch my email address to match with my PS4 account.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @oox7 AHQ is a global community focused on players helping players. If you require direct support from EA then the best thing to do is to create a case on our site help.ea.com and speak with one of our live support agents.


    That you fixed your issue by using different network points to the issue you are seeing being network or ISP-based, the best thing to do is to reach out to your ISP and work with them to find a solution.


    Darko

     
  • LuckWasTaken's avatar
    LuckWasTaken
    6 years ago

    Was playing apex fine until out of the blue one morning I go to sighn onto apex and I get a grey ea buffer screen then a Unable to complete ea account sighn in  (error 105) it's been 4 days and I still cant get in and ea help told me to come here

  • Dr_DingleBread's avatar
    Dr_DingleBread
    6 years ago

    I have been having problems launching my game for a few days now. Even after the update, still no luck.

    I've tested my network and rebooted multiple times. No luck.

    I've tried manually changing my DNS to 8.8.8.8 , 8.8.4.4 as suggested, no luck.

    I've tried reconnecting my ea account to my PS4, still no luck.

    I've deleted saved game data, no luck

    I'm about to delete the game and re download, but as I've seen in the threads, this may not work either. 

    PLEASE HELP... I just want to sweat out pubs with my friends

  • Dave___Waterson's avatar
    Dave___Waterson
    6 years ago

    So I've been playing Apex legends for a year...

    Now when I want to play, it'll say "unable to complete ea account sign in code 105".

    Please help

  • Dave___Waterson's avatar
    Dave___Waterson
    6 years ago

    I've been playing Apex legends for a year,

    Now whenever I want to play, it says "unable to complete ea account sign in code 105".

    Please help.

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