Unable to connect to EA servers Xbox Series S
Hello! I was playing just fine yesterday and all of a sudden after I logged off for a few minutes, I can’t get past the first screen. I press A and I get a “RETRIEVING MATCHMAKING LIST…” message and ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @brostitute27
Try clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens. Thanks!
Hey Aljo! I tried, It didn’t work unfortunately.
- EA_Aljo
Let's make sure you do a good, thorough, restart. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
It got fixed automatically! Thank you, must’ve been a server issue.
Please can you help me...
I've tried these steps and still having no joy. Everything is linked but it's not connecting at all
- EA_Aljo
What exactly is happening? Also, are you on a wired or wireless connection?
Wireless connection.. xbox s series. As I try to connect to go online on fifa it says cannot connect to servers please go to ea.com/unable-to-connect.
I've tried everything. My Microsoft is all OK and my xbox pass is all linked to the xbox correctly aswell.
bro thanks a lot
I still wasn't able to connect to EA server once I tried. I am not sure what the issue is. Thank you.
How do I fix that problem
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