Forum Discussion
10 Replies
- EA_Blueberry7 years ago
Community Manager
Try these solutions to see if it fixes it for you.
If those don't do the trick, can you upload a DxDiag for me please?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
hey sorry for the late reply. apex randomly worked for a couple days then it stopped. the links don't work so here is the dxdiag
- EA_Blueberry7 years ago
Community Manager
After looking at your DxDiag I'm afraid your system is below the PC minimum requirements. Your GPU is slightly below the minimum of a Radeon HD 7730. I recommend clearing up some hard drive space on your C drive since it's also below, but I cannot guarantee you won't run into technical errors while trying playing the game.
- OS: 64-bit Windows 7
- CPU: Intel Core i3-6300 3.8GHz / AMD FX-4350 4.2 GHz Quad-Core Processor
- RAM: 6GB
- GPU: NVIDIA GeForce GT 640 / Radeon HD 7730
- GPU RAM: 1 GB
- HARD DRIVE: Minimum 22 GB of free space
Apex Legends PC Requirements
https://www.ea.com/games/apex-legends/about/pc-system-requirements
HELP!! Was working just fine last night!!
error code: 20006 (cannot create service (startservice Failed: 2))
i dont know anything about coding or anything like that I JUST WANNA PLAY! lvl 41 dont want to lose my progress!!
- EA_Blueberry7 years ago
Community Manager
If you're on PC including a DxDiag to this post will be exceptionally helpful when we have to perform PC troubleshooting.
Have you seen our Community Crashing Guide yet?
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
- its not letting me submit the doc in here. ugh!!!
- how can i get that too you?
- EA_Blueberry7 years ago
Community Manager
@sirpuffalot23
Do you have Easy Anti-Cheat disabled? That error can surface when you either have it disabled or running other programs that could be conflicting with Origin.If you are having trouble attaching a DxDiag to this post we recommend the PC troubleshooting guides below. Our Live-Support team can help with 1:1 PC technical troubleshooting by submitting a request HERE
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
Community Crashing Troubleshooting Guide
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
iam also facing that untrusted system file dbghelp.dll , any help plz
also here's my dxdiag
Anti cheat is a piece of crap software
About Apex Legends Technical Issues
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- EA_Blueberry7 years ago
Community Manager
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