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Yes, I live in southern WV and have played on Virginia 1 and 2 since April of 2019 when I first started playing apex with 21-40ms range ping on average and then all of a sudden, 3 days ago, Virginia 1 shows 800+ ping and 50% + packet loss, and Virginia 2 was negative 1 ping, not even letting me use that server. Now, both servers have had a negative 1 ping and will not allow me to play on either one as of at least 2 days straight , it also usually shows that Iowa GCE-1 through 4 always has better ping but in game latency is always higher than new york, virginia, ECT. (Obviously because I am closer to those locations). You're not alone here man. It's a problem on their end and it's extremely frustrating being forced into specific servers that give other players a major advantage, so it seems anyways. I have great 1 GB internet, only my ps4 pro is connected directly to the router as it is also the only unit that uses my home internet , I also never lag or bog way down in speeds so it cannot be my end. EA representative told another customer that they know of the problem and are currently working on it. This really prevented me from even thinking about spending much money on this event, but not everyone is having this experience clearly.
- EA_Kent5 years ago
Community Manager
Hey @jumbalia82,
Have you had the chance to try setting a different DNS on your PS4 to see if that helps at all? I've seen cases in the past where using a different DNS can help with issues like this. To change the DNS on your console following the steps below:
1. Go to the Settings on your PS4 and select Network
2. Select Set Up Internet Connection
3. Choose WiFi or LAN Cable depending on what type of connection you're using
4. Select IP Address Settings (automatic)
5. Select DHCP Host Name (Do Not Use)
6. Choose DNS Settings (Manual)
7. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but if there's a different DNS you would rather use instead that's OK as well.
8. Select MTU Settings (Automatic)
9. Choose Proxy Server (Do Not Use)
10. Select Test Internet Connection
Let me know how this goes once you've had the chance to give it a shot. Thank you!
/Kent
- 5 years ago
Yes I change my dns servers and IP address every single day multiple times a day, between google and cloud flare, like I said, not a problem on my end as several people aren't able to use the virginia servers as well. I worked in tech support for almost 2 years so I am very aware of the basics of configuring combinations of different IP and DNS servers. Completely way off base with your answer, a Domain Name Server will never exclude you from accessing a specific server when all other servers using the exact same DNS and IP work perfectly fine. It is literally a translator of computer language.
- 5 years ago
Where did the Virginia 1 and 2 servers go on xbox?
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