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xREAL_PARAMOREx's avatar
6 years ago

When healing shields as Loba during the Holo-Bash event, I get kicked

When attempting to heal my shields as Loba during the Holo-Bash event, I get kicked and an error screen pops up saying "There was a problem processing game logic. Please try again." followed by "weapons/p_ability_consumable.nut#816 [CLIENT] The index "" does not exist". It only happens when I play as Loba. This has happened 6 times.

5 Replies

  • It's on Xbox One. And it's not a one time thing. I've been able to recreate it several times over. It's only with Loba, and it's when I use the shield cells. I've also noticed that if I select the shield cell manually, I don't have this problem, but to be fair, this wastes precious time that could prevent me from dying in game.

    When using a shield cell, it pulls up a shield battery instead, the game freezes, and then that error message pops up.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey @xREAL_PARAMOREx  Thank you for the information, I can share this with my team. Wanted to know each time it crashes does it also pull out the shield battery instead of the cell? 

    If possible I would also like to see if any troubleshooting changes anything about this, can you try these first steps and see? 

    Persistent Storage 

    1. Go to settings Select Device & Connections > Then Blue-Ray 
    2. Select Persistent Storage > Clear Persistent Storage 

    Alternate Mac: 

    1. Go to settings > Select General  > Then Network settings 
    2. Go to advanced settings > Alternate Mac address > Select clear 
    3. Select restart 

     

  • I haven't encountered the glitch again since I reset my MAC address.. I've tried to recreate it, but when the guns switched around it was fine. It only happened when her loadout was a Mozambique and an R301.

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