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amirrezacfd's avatar
amirrezacfd
Rising Newcomer
11 months ago

where are my coins

I just redeemed two 500 Apex coin codes on EA website then went inside the game and nothing were added to my Apex account. can someone help me with this issue please!!!

3 Replies

  • amirrezacfd  When you had bought the Apex Coins from the Apex Legends Official Store, did you make sure to sign into the correct EA Account, (and if you're playing on a platform account, (such as Xbox), is your platform account linked to the same EA Account)?

    Note: If you're playing on the Switch, Apex Coins purchased from the Apex Legends Official Store will not apply to the Switch's currency wallet, (its instead applied to the wallet shared by your EA Account and your platform accounts).

    [Apex Legends Official Store]

     

  • amirrezacfd's avatar
    amirrezacfd
    Rising Newcomer
    11 months ago

    yeah it was logged in to the correct EA account and it was the right platform i don't know why they are not on my apex account , how can i contact someone to check and solve it for me

  • Midnight9746's avatar
    Midnight9746
    Hero+
    11 months ago
    amirrezacfd wrote:

    i don't know why they are not on my apex account

    From what I understand as well, it can take a few hours to process.

    Also, (while logged in), does the total amount of Apex Coins, (found in the top right of the page), reflect the correct amount of Apex Coins that should be in your account?

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