Wrongful Ban Despite Clean Stats – Requesting Manual Review (Case #212490128)

Hello EA Support and Community Managers,

I’m reaching out to request a manual review of my Apex Legends account ban. My EA ID is Yuk1AND5akura, and my latest case number is 212490128.

I’ve already submitted two formal appeals through the EA Help system. Both were rejected, but I strongly believe this was a false ban and want to explain the situation once more for the record.

At the time of the ban, I had a cheat engine open in the background which I had used previously for a single-player game. I forgot to close it before launching Apex Legends. However, I never used it with Apex in any way. It was a genuine mistake, and I’ve always played fairly.

The stats during that period clearly show no signs of cheating. I only played 6–7 matches, with a total of around 2400 damage and 3 kills. If I were using any sort of aimbot or wallhack, my numbers would have been much higher. My KD, rank points, and match history are all consistent with normal gameplay.

I’ve played Apex Legends for over 1,000 hours and have spent money on the game. I also play other competitive titles like Valorant and Overwatch 2 — I have no reason to cheat in a game I truly love. I could have moved on, but I stayed because I really want a chance to return and keep playing Apex fairly.

All I’m asking is for someone to manually look at my account and data. I am willing to provide gameplay logs, screenshots, or anything else needed.

Please help escalate this request to the Terms of Service team for one final human review. I truly appreciate your time and consideration.

Sincerely,  
Yuk1AND5akura  
Case ID: 212490128  
Platform: PC