Wrongfully Banned
The last time I logged into Apex was at an internet cafe on October 4th. I personally did not log into the game at all until October 31st. However, a lot of game records and login IPs suddenly appear...
Forum Discussion
If appealing through the official channel had worked, I wouldn't have come to the forum. Can you understand how I feel? My Apex account, which I've played for so long, got banned just because I didn't log in for a while. I provided evidence when I appealed, but EA just dismissed my case without a proper review.
If appealing through the official channel had worked, I wouldn't have come to the forum. Can you understand how I feel?
BOOSGGH I'd be pretty frustrated as well, so yes, I understand how you feel.
However, the official channels is the only way to appeal the ban.
My Apex account, which I've played for so long, got banned just because I didn't log in for a while.
That sounds like your EA Account was temporarily disabled, (not banned) for inactivity, which if it was:
I understand how you feel and yes it sucks that your account is banned.
Have you tried going through EA help to get the account re-secured and safe since you claim it has been hacked?
Have you gotten the associated e-mail account re-secured?
You need to do these steps FIRST before you submit a ticket regarding the ban.
Did you read the Account security in in the link provided by Midnight9746 ? That should have all the info and links you need.
If you use internet Cafe's for private stuff. That is on you but you might as well be handing out your personal information, passwords and login/usernames to everyone at that point. Internet cafe's are NOT SAFE.
However the bottom line is here on the Forum we (everyone here) cannot assist with account actions, bans etc except for providing advise and pointing you in the right direction.
