Game crashes upon death
Bug Report: Battlefield 2042 Crash on Death Animation
So earlier today I started back playing Battlefield 2042 after not playing for about a year due to the new Dead Space collab with the new Outbreak mode. However, I'm having a serious issue where every time I die, right as the death animation starts to play, the game freezes and crashes immediately with no error message. This happens in all modes.
I've looked online and seen others with similar issues. Some reported that deleting the cache folder for the game helped, but it was only a temporary fix — the issue returned within 30–45 minutes.
Since deleting the folder didn’t help, I decided to reinstall the game, even though it’s large. Unfortunately, the problem got slightly worse: it started freezing even faster, sometimes before the death animation even starts.
I then consulted ChatGPT, which recommended analyzing the crash dump file using a program called WinDbg. I did so, and shared the analysis with ChatGPT to interpret the results.
ChatGPT Response Summary:
Root Cause Summary:
The crash was due to an Access Violation (0xC0000005) — specifically a read from a null or invalid pointer (0x0000000000000008).
Crash Details:
- Module: amdxc64.dll (likely part of AMD graphics drivers)
- Function: Boost Serialization (boost::archive::detail::iserializer::load_object_data)
- Crash Reason: Attempted to read from RCX + 8, but RCX was NULL (0x0), leading to a crash.
Contextual Clues:
- Crash occurred while BF2042.exe was running.
- Involves amdxc64.dll — a common AMD GPU driver library.
- Occurred during Boost serialization and DirectX 12 GPU pipeline operations.
Likely Cause:
A pointer used by the AMD graphics driver during deserialization or pipeline setup was NULL, causing the game to crash.
So at this point, having done nearly every troubleshooting step and even running diagnostics with the help of ChatGPT, this is the closest I’ve gotten to an explanation. Hopefully someone from the developer team can help investigate further.
And yes, before anyone asks — I did try switching the game to run in DirectX 11. The same issue persists.
System Specs:
- CPU: AMD Ryzen 7 5800X
- GPU: AMD Radeon RX 6750 XT
- RAM: 32 GB DDR4
- OS: Windows 11 Home, 64-bit
- Driver Version: AMD Adrenalin – latest version as of May 2025
Troubleshooting Performed:
- Verified game files via Steam
- Reinstalled the game
- Updated GPU drivers to the latest AMD version
- Set game to run as administrator
- Disabled all overlays (Discord, Steam, Radeon)
- Disabled all background apps
- No overclocking is done on this system
