Battlefield 6 — Incorrect Server Region (EU player routed to US/Japan servers)
Hello EA Support and Battlefield Community,
I'm experiencing a frustrating issue with Battlefield 6. Despite living in Estonia (EU), the game constantly connects me to servers in the US-East (Virginia) or Asia (Japan) regions, which results in high ping and noticeable input lag, when I try to play via official servers... But when I play from Portal or just browse through community servers I don't have have any issues.
I've tried all recommended troubleshooting steps:
Port check with netstat — no active connections to EU servers on port 30000
EA App is working fine
Portal and Community servers load correctly
Game server connection is always routed far from my actual location
I believe my account is being locked or prioritized to the wrong data center, and I kindly ask for this to be reviewed or reset.
Can you please investigate and confirm which data centers my account is associated with, and correct the matchmaking region if possible?