LO-LONGTIMEEE
5 days agoNew Novice
EA Account Was Banned
I got banned for the reason so called "Gameplay Enhancements" , i have no idea why i got this or i have no idea why i got any ban ! we all known that this charge is always a mistake !
- I post my detail complain and not get a replay for over 3 days.
- I never used any cheat Trainer or bugs in multiplayer games
- My KD seldom higher than 1.0 ! During my whole gameplay these years !
- I have poor NETWORK and DEVICE so i always lag and have high ping, my firearm always only have half firing rate in my client sight. So i braeak "Gameplay Dehancements" , Dehancements only me!
- I tried to open the game and been banned during the loading ! And at that time , my NETWORK told me that the internet is not stable . So i think since it is not in the game , i just let you unstable maybe stable after a while ~. Because of it i got banned , beyound that i can't imagine any reason i got banned !
LO-LONGTIMEEE This situation sounds incredibly frustrating, especially given the circumstances. When anyone is banned from the game, CMs cannot help, and the forums are not the right avenue to go through. Bans are not handled here and are only handled through Terms of Service. They cannot always reply immediately, and sometimes it does take a bit of time.
If you have not received a response within the timeframe they provided, you can always reach out to Live Support and request an update.
Sadly, we here have no way to assist with a banned account.