Hi,I purchased the Phantom Edition yesterday on Steam, before noon. Since then I have played the game for 4 hours or so and didnt find a single PE perk, including the skins etc., inside the game. When looking at DLC in Steam, it offers me to buy PE for 30 euros. However, when checking the game properties itself, then DLC, it states that I have Phantom Edition installed. I tried restarting all, the game, Steam, the PC itself. Nothing helped. No skins, no better XP, no battle pass etc. I read that I should wait a little longer, so I did. This morning I start the game and there are still no benefits of the 100euro purchase...

So EA gets us suckers to buy the $100 edition from them, and we get to watch the first 7 hours of launch play and when they finally get the game playable, we don't get our bonuses, so we at this point are being penalized for buying the premium version from the company itself. How much more could you f up EA. It's in the game, if you could only start the game and then wait for an update to get your stuff "in the game". Fool me once EA.......

Premium is mostly fun at launch. Watch us not get compensated for it. I’ll be surprised if they even address the issue. They offer no help or assistance. No phone number or chat, but they’re willing to make $$$$ 😡

I have the exact same problem for Xbox. Bought Phantom edition on pre-order and no content. Played for a few hours and still nothing.

Im also having the exact same problems I haven't received any of my bonus content

Phantom Edition not working | EA Forums

17 Replies

401cortez
Newcomer
56 minutes ago
anybody get a fix yet? i still dont have access to any of the extra skins or weapons.
topbunkerkid
Newcomer
2 hours ago
Still can’t access phantom edition, asks me to buy it in game.
sav3forit
Rising Newcomer
3 hours ago
I bought the phantom edition on disc on ps5. I redeemed the code. It unlocked the phamtom edition dlc pack but no xp boost tokens. Also i did not recive the tombstone dlc pack or the xp boosts !
fef21dc4aff36789
Newcomer
3 hours ago
Yeah I have the same issue. No phantom edition content showing up at all but I definitely see my bank account is missing the digital $$$ for the package…
bourne275
Newcomer
18 hours ago
I hope they compensate us for getting suckered into spending the extra $$$ and not getting what we paid for.
bourne275
Newcomer
18 hours ago
Happening to me as well, on PS5. Emailed the "help" contact email address.
jesco2535
Newcomer
19 hours ago
Same on series X. Cancelling the order if it’s not resolved by tomorrow.
xpecter
Newcomer
19 hours ago
Same problem here, reinstalled, checked that dlc is installed too... it didnt work
david17108x
Newcomer
22 hours ago
Has anyone been able to fix the issue? This really sucks when there is no customer service. 😤
d6fc3fd7a005cce9
Newcomer
23 hours ago
Im also having the exact same problems I haven't received any of my bonus content