Playstation 5 being crashed and EA is hiding.

This has been a known issue since beta, has got worse and effecting more people with every update. Shuts of ps5 to point of having to remove power cord to reboot ps5, 100s of forums on it and no answers from ea.

I spent hour on chat wiqth a rep who could not even bother to read chat but after mentioning its ps5 25 times sends me a link to clean and reboot a computer.

After showing her links and screenshots to 100s of post on EA forums, reddit and etc...She informs me maybe I should go to EA forums to post it to find answer...

When showing how stulid her response was, she back tracks later and says its a PSN issue but apparently only effects battlefield 6 and no other games. And in my case (I know others its been since beta) but mine started after last update weeks ago so not a PSN issue.

Then went back to i should be posting on forums and a manager would answer it but yet tons of posts to not a single response from the team.

I am going to contact Playstation with their refusal to fix game and push for my full refund. Issue has been posted since beta, and with chat room proof they have no intentions of fixing or addressing the issue. Got other games I can still play and invest my money in.

LETS SEE IF A MANAGER RESPONDS BECAUSE THEIR CHAT SAID THEY WOULD RESPOND TO ALL ISSUES.