Anyone have any updates on this? I played all day on launch with no errors and as of this morning I have been seeing this nonstop upon getting past the queue. Have tried pretty much every suggestion that i have found through google and these forums.
Tried that didn't work
Community ManagerDoes your Steam ID match your EA ID? I've heard of others with mismatched IDs that were receiving this error. You could try renaming your Steam ID to match your EA ID if they are different.
This, unfortunately also did not work for me.
Same issue (no new issue)
I feel this has something to do with my EA account as I have similar issues logging into Wild Hearts and Battlefield 2042.
How can I reach out to someone about looking at my profile and making sure everything is good on that front?
Hi EA_Aljo - when changing the EA ID, it’s important to compare which EA ID is in use in the EA desktop application, and also the web application.
You’ll likely find that they don’t match, and cannot match as the user will get a ‘ID in use’ error.
This is also only a symptom of the actual underlying issue.
Please see the direct message I sent you with a work around that will actually work. (Users will need to contact EA support and remove all but one EA ID from their EA account)
My EA Username is Soulreaper850 and Steam is Just Soulreaper85
So I looked into the personas and I gotta ask tech support to delete all IDs except my steam and EA one
Do I need to make my steam username the same as my EA username
Do I gotta tell tech support to Delete all my IDs except my EA one
