Maxthe222
3 months ago
I finally got the code. After constantly escalating it to the retailer, I got an email response where they gave me an additional code, but it was the wrong code. After showing them the two different promo pictures for the packs, a support team leader understood the difference and provided the correct code. It is a retailer issue, they are responsible for generating the codes. JB Hi Fi in Australia finally provided the correct one and I now have the Tombstone Pack unlocks.

Starscreamer028
New Novice
4 months ago
Code was not inside the box I got the code from my retailer in e-mail separate.
Maxthe222
Rising Rookie
4 months ago
I'm having the same issue and just submitted a similar ticket. Provided my proof of purchase receipt, the game was sealed from my retailer, and there was only the Phantom Edition code inside. I did not see a code anywhere for the Tombstone pack, it was one of the big reasons why I wanted to pre-order it as I was a big BF4 campaign fan. Disappointed I have not received it, and there appears there is no other way to get it. I have successfully received all other rewards including the Beta rewards, Road to BF6 and the Twitch drops.
Starscreamer028
New Novice
4 months ago
I don't know if you have bought the game digital or disk.
For the disk (PS5) I have got a separate code for the tombstone pack.