Forum Discussion
- justineigenSeasoned Newcomer
I have also followed everything in this section and no dice. Got it to work for all of 10 minutes. I have a 4090 card and no dice. No error codes either. It just black screens that wont load. such a disappointment
- justineigenSeasoned Newcomer
- justineigenSeasoned Newcomer
- EA ID (PSN ID/Gamertag): burningsea13 (steam
- Which platform or client are you on? steam
- Are you getting an error message? NO
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
- HaulerSeasoned Newcomer
The game I've seen when running is using an absurd amount of memory. It's quite crazy how much is being used. 17 mil was the last I saw before crashing.
- NotQuesadillaRising Rookie
Hi! I'm also having issues with constantly crashing. I thought I had fixed it after verifying my files but then as I was finishing up my Rook in the CC after about an hour, it crashed again. Now it's back to crashing every minute or so in the main menu. In one instance, Windows event viewer said the game was using more memory than expected & had a memory leak, but that's the only time anything showed up. I have also tried everything so far in this thread and no dice.
- noelia_ginSeasoned Novice
Reinstalled the game, still crashes on start-up. Everything is updated, I keep deleting shader_cache and nothing helps now.
- CreatorOFstormzNew Traveler
You know what I'm noticing? As I barely progress through the game, it crashes every time I discover something new to render, making me think it might be related to the shaders. Though, sometimes when I restart it crashes in the menu. I try to get in the game as fast as possible to skip the menu crash. Though these crashes are annoying, I am just gonna stop playing now and wait for a patch. Then restart the game from the beginning since I barely have an idea of the story.
It crashed when I find new items and immediately use them.
It crashed when I entered a new environment within a minute.
It crashed when the first ogre battle started.
Etc.
Deleting the shader cache, btw, did not work for me to prevent this. - 5e4ac52aeab3deb8Seasoned Newcomer
Has anyone gotten any response from EA? I posted a bug report, but I haven't heard anything.
- TwillyFrostRising Newcomer
For Nvidia users: rolling back to the game ready driver from August (560.94) has worked for me and others. Especially the Removed or Hung Graphics card directX crash. Good luck.
- Skaterjack12New Novice
This one fixed mine... well, I can somewhat play the game on the lowest graphics - though, my pc should be able to run on max. It seems like we need another driver update. The newest update skrewed up everything.
- OnairenNew Novice
Sadly, I had to report back and say that after the new patch my game stopped working.. I was able to play for about a week with the updating the BIOS, deleting shader cache file (2459419382) and verifying my files fix, but I tried it again today and it's still crashing with my CPU usage at 100% again. I have no idea why this patch made my game stop working after I did that fix, but if anyone else has any more troubleshooting ideas please let me know :( I've gotten around 26 hours already.
- PurportedGreyRising Novice
Same, I got 20 hours into the game before the patch, and now I've just been banging my head against the screen since that patch went live.
2 days of trying different things finally led me here, so I'm glad to learn, I've just wasted 2 days worth of free time fixing the unfixable.
- djr5sb2gtdzhSeasoned Newcomer
Same issue here. game or PC crashes instantly after start. back to desktop or even blu screen with "clock watchdog timeout" - error. Seems to be an issue with the multicore cpu. my system i9 14900k, geforce rtx 4080 super, 32gb ram. I had this problem before patch 1. I had this problem after patch 1. and now its the same problem after patch 2. the solution after patch 1 was to delete the shader cache. but now everything i am trying doesnt change anything. all driver uptodate.
- BlaggletoadSeasoned Newcomer
**SOLUTION for people with 13th or 14th gen Intel Processors**
While obviously I can't promise that this will work for you, after getting 2-4 CTD every hour for the last days since the patch, this is the ONLY thing that has worked, and it hasn't crashed since.
Update your bios. Especially if you have an Asus board. If you use the MyAsus app (Armoury Crate works too but its one of the worst softwares in existence) you can see your current firmware version. If you have anything older than I believe it was like 16, you need to get the newest. I updated to version 1805 and haven't experienced a crash since. It specifically even states in the BIOs updates that they added support for the newest gen Intel processors, so there's a good chance it will help fix other errors you might experience on your PC, too. Just go to System update, and download the driver there. Then use the renamer, then Run the .CAP file. You can either load it onto a USB, or depending on how new your board is, you can access your folders directly in the EZ Flash utility in your BIOs. Just hit F3 when you start it and you should be able to go from there. I assume its similar for other boards, but I have Asus so its the only one I know step by step how to do.
It might seem like a pain, but its 15 min of work that will fix the stability of your PC and -probably- fix all your crashing on DA.
- Skaterjack12New Novice
This seemed to fix my crashes. Just played for about 1h 30min without any crash, I even closed the game by myself! Thanks a lot!
About Dragon Age The Veilguard Technical Issues & Bug
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