Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there. It would be best to try a different card or contact your card issuer to so they can tell you why it was rejected.

  • joyboynika01's avatar
    joyboynika01
    Seasoned Newcomer
    4 months ago

    I don't think there is a problem with my card issuer i am from morocco I really wanna buy from the ea app not from steam please help me

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      You'll need to open a case with an advisor to see if they can help with this. Please go here and scroll to the bottom of the page. Click the "Contact us" button to get a case opened.

      • joyboynika01's avatar
        joyboynika01
        Seasoned Newcomer
        4 months ago

        i did but no one answered yet

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