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EA_Aljo
Community Manager
7 days agoYou'll need to open a case with an advisor to see if they can help with this. Please go here and scroll to the bottom of the page. Click the "Contact us" button to get a case opened.
joyboynika01
7 days agoSeasoned Newcomer
i did but no one answered yet
- EA_Aljo7 days ago
Community Manager
There are long wait times at the moment. An advisor will respond when your place in the queue comes up. While you're waiting, it would be good to check with your bank. Typically, the message you received is due to an issue with the card.
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