8d56b5e3-5831-4032-be3d-2192bcfed3e0

Hi, sorry to hear you’re running into this.

Have you tried restarting your PC?

You can also try:

• Repairing the EA app
• Clearing the EA app cache

You may also want to check the solutions shared in these two threads as well:

Re: EA App failing to launch game, and crashing or black-screen | EA Forums - 7586751

Re: EA App - Blank Screen | EA Forums - 11834320