Forum Discussion
5 Replies
- EA_Pythia2 years ago
Community Manager
Hello @lucyfog,
even if you have it downloaded on Steam, you should be able to download it through the EA app.
What exactly happens, when you try to download the game? i have this issue as well - it gets stuck at "preparing" at 42%. i left mine alone for hours, restarted my pc, etc and nothing worked.
Thank you for replying to me! 🙂
I am no longer in need of help, however there is a person here with the same issue.
It happened after I had unlinked steam from this account, but now I've re-linked it there is no issue.
I hope you get it fixed 🙂
- EA_Pythia2 years ago
Community Manager
what was it that helped you?
@wumboba,please try the app recovery in the EA app and start the app as administrator.
Also add the App as exception to your antivirus, and see if the download works after that.