Hello, everyone. The EA App now requires a 64 bit PC running Windows 10 or 11. MacOS running Catalina or newer is also supported.
Community ManagerHello. I'm very sorry to say, Windows 7 is not officially supported so we can't offer any help for it.
There is an issue you could help with: refunding games to Windows 7 and Windows 8 users who previously paid for and purchased them, but can no longer play them due to their operating systems. Because if they can’t play them, they are essentially meaningless. And the users are not at fault here at all. This situation is entirely caused by a mistake on EA’s part. This is a mistake because other digital game platforms do not do this. As I mentioned in my previous message, as a Windows 7 user, I am currently able to use those platforms without any problems.
I am in the exact same boat. This needs to be fixed in some way or another 👎
