Forum Discussion
43 Replies
теперь тоже эта проблема, ранее месяц мучался с inst-3-1920, сейчас после перезагрузки пк установщик сам запустился и выдал эту ошибку по теме
- EA_Aljo7 days ago
Community Manager
Hello. Did you try the suggestions in this thread?
- Blayer987 days agoNew Ace
EA_Aljo Hi there, I’ve tried them but none of them worked, I still get error code INST-21-25005 or INST-14-1627.
- EA_Aljo7 days ago
Community Manager
Hello. I'm very sorry to say, Windows 7 is not officially supported so we can't offer any help for it.
- MissusArliss7 days agoRising Novice
Yes. I've done all the steps. I disabled the firewall and it didn't install, same error. I updated anything that could be updated. I've run the installer countless times at this point, all as administrator just to be sure. I'm at a loss of what to do.
- Blayer987 days agoNew Ace
If you’re responding to me, I don’t use Windows 7. I’m on Steam Deck and I’m having the error codes I previously mentioned (INST-21-25005, and INST-14-1627) and I was able to previously install Mass Effect Andromeda with no issues, The Sims 4 as well, and all of a sudden after an uninstall, Mass Effect Andromeda won’t run via Steam because the EA App is failing at installation. It looks like others have the exact same issue as well so it is not exclusive to me or the Steam Deck.
- EA_Aljo7 days ago
Community Manager
xstrawberrygirl Blayer98 MissusArliss
What operating system are you all on?
- Blayer987 days agoNew Ace
EA_Aljo SteamOS (Linux, Steam Deck OLED) The EA App itself does work on Steam Deck (I am currently on the EA App right now, playing The Sims 4 via Steam, installing The Sims 4 Horse Ranch) but currently, attempting to *install the EA App itself* is glitched out at the moment.
- sarahhamberr7 days agoSeasoned Newcomer
that’s odd because it worked a few weeks ago.
- MissusArliss7 days agoRising Novice
I am on Windows 7. I accept that it's likely I just need a newer computer. I'm just disappointed because the EA app was working just a day ago. I saved and exited The Sims 4 yesterday and suddenly the EA app was no longer working. All my games are still installed, but now I can't play them.