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Joe_Zuvork's avatar
Joe_Zuvork
Newcomer
5 days ago

Can’t install Star Wars Battlefront II from Epic Games – EA App error

Hi everyone,

I recently got Star Wars Battlefront II from the Epic Games Store, but I’m running into a problem when trying to install it.

During the process, the EA App launches, but then I get this message:

“There’s been an error. Try resetting your password and restarting your game.”

I already tried resetting my EA password, restarting the EA App, and also restarting the Epic Games Launcher, but nothing works. The installation won’t continue.

Has anyone else had this issue? Any ideas on how to fix it?

Thanks in advance for any help!

ea app functionality
error code
installation
launching
pc

3 Replies

  • Dracofern's avatar
    Dracofern
    Rising Newcomer
    4 days ago

    Same Issue, like 3 years with it, never able to play it, just one time 

  • Hosesinho_'s avatar
    Hosesinho_
    Rising Newcomer
    4 days ago

    Hi, Hosesinho_ from here.

    This error occurs because you have a different EA account connected to this game than the one you are currently using.

    Try contact EA support to unlink your old account from Epic Games or, if you remember your e-mail and password to the previous account try to login to this account.

     

  • Dracofern's avatar
    Dracofern
    Rising Newcomer
    4 days ago

    the main issue is that problem appears even without login into any account, thats the issue when we try to launch the install on epic the first message is the error, not even tried to log any account, is impossible 

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