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Missperry14's avatar
Missperry14
New Novice
6 days ago

Can't open EA app or Origin on macOS

I get the following messages when I try to open Origin to access the Sims 4:

Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin. [85262c58:29f00e76:00000000:00000000]

I can't access the games at all on my macOS without Origin and I can't download the EA app because it won't run on macOS Sequoia and Origin won't run on macOS Sequoia.  So, I have no access to the games that I paid for and EA hasn't ensured that all Sims 4 users will or can have access despite the planned changeover from Origin.

4 Replies

  • Missperry14  I'm not sure what you mean.  If you can open Sims 4 on your computer, the game is already downloaded.  But you'll never be able to play it without the EA App; there's no way around that.

  • Missperry14's avatar
    Missperry14
    New Novice
    17 hours ago

    So I tried to download the EA App again and run the sims 4 and it opened for the first time today. I would still like to know if you have any information on how or if I can download the files for the sims 4. Because of the issues I had with downloading and accessing my game files I am concerned about losing access in the future. Either way, thank you for responding to my initial post and attempting to help me resolve my issue.

  • Missperry14's avatar
    Missperry14
    New Novice
    18 hours ago

    The EA App won't open any windows at all.  It appears to open, but nothing happens. You can see the icon in applications, but the ea folder is empty. If I try to run it on Origin the window opens and then I get a install EA App message and can't do anything else or an error message. See attachments. I really don't want to rely on an app for a product I paid for. Is there a way for me to download the files onto my computer? Any help you can provide would be appreciated.

     

  • Missperry14  The EA App runs fine in macOS Sequoia.  What happens when you try to download or install it?  If you get an error, please post a screenshot.

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