Every time I try to install it, it gives me this screen
I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps" and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine.
Community ManagerHi all,
I'm going to close this thread to stop it from being necro'd.
If you're experiencing the same or a related problem or want to start a new general discussion, please create a new topic or respond to a more current thread.
Thank you.
How to do it ?
exactamente EA Debe instalarse en documentos una carpeta en windows 11 no debe entrar en onedrive ni en otro lugar. Solo en documentos del PC
Error ed35e0ea29f00e76:00000000:18a1dd51 estoy desesperada imposible jugar a los Sims después de años y ahora este error me harían un gran favor de solucionar. Muchas Gracias
So my issue is similar to what is going on in this topic thread, but it differs in error code and probably ways to fix it. The app was crashing moments after I would try to open it, so I uninstalled and reinstalled to try and fix it. But then it wouldn't get through the installation, giving me an error code "62-9A72" that no one seems to have run into before. I've tried clearing the cache, making sure the firewall wasn't blocking it, ran the installer as admin, and ran the program in compatibility mode for Windows 8. Sadly, nothing has worked and I keep getting the prompt with the error code almost immediately after trying to run the app installer. Any help that leads to resolving the issue would be greatly appreciated. Thank you!
Thats the exact same issue I have. It's really getting irritating. Wish someone would help us
I have the same issue here. I've tried these steps:
clearing the cache (both ways), run the ea app as a administrator, start the ea app again, reinstalling the ea app. I've looked on the second computer also. There is the same issue. I've read over the ea answers ... NOTHING HELPS. It doesnt want to download anything from DLC. Its kind of a joke really...
It wasn't happening till the latest patch..
Can smb from EA can help us here? I've sent the ea help and report about a bug, but no one responded beyond the bot.
Mam ten sam problem. Próbowałam tych kroków:
czyszczenie pamięci podręcznej, reinstalacja aplikacji, uruchomienie jako administrator, odpalanie aplikacji od nowa. Patrzyłem tez na drugi komputer- jest ten sam błąd. Przeglądałem posty na EA Answers.. NIC NIE SKUTKUJE. Nie chce pobierać żadnych DLC do Sims 4. To jest jakaś farsa lekko mówiąc...
Błędu nie było do momentu aktualizacji mam wrażenie...
Czy ktoś z pomocy EA się odezwie proszę? Wysyłam prośbę o pomoc do centrum pomocy EA.
My sims 4 needs to update on the EA app. Every time I try to update the game it will say an error occurred. I have already (multiple times) tried reinstalling the app, restarting my computer, turned off my antivirus program, ran the app as administrator and cleared my cache. Nothing works. Can someone please help me?
