Forum Discussion
What's going on with the latest EAapp update to PCs or laptops? After the latest update I face some specific errors to the event viewer (like faulting application name: EADesktop.exe or EALauncher.exe, EA local Host Svc. Exe, EASteamLauncher.exe etc, all of them related to EAApp). All these errors began after the latest EA desktop update. There weren't there before for sure! I noticed exactly the same errors to both of my machines (desktop custom pc Rog strix x570f gaming, Nvidia 3080, amd Ryzen 5800x) and dell ALIENWARE ac16250 laptop. It's the latest update at fault. App recovery and clean reinstall of EA app didn't fix them. So yes! There is a bug which triggers these errors every time I open or close the EAapp. My FC26 just crashed once..Don't you test your updates before releasing them???
- cocomochasims2 months agoNew Novice
Yep it’s definitely latest update errors like these did not exist prior
- -MaDraDeuS-2 months agoTraveler
When launching the EAapp, errors appear in the Problem and Computer Stability Log.
EA app version: 13.743.0.6256 opens normally, you can navigate through sections normally, and the EA app sections, settings, and so on open. There are no visible crashes or freezes.
However, error entries appear in the "Problem and Computer Stability Log," starting from the time the app launches and until you close the app
- Yuccapalmu72 months agoSeasoned Newcomer
Same here, and also the EA WRC started to crash. Game starts, and after 1-2 minutes, the game just disappears with no error messages. I tried re-installing the EA app and the WRC, but it did not help.
- larysid242 months agoSeasoned Rookie
I also agree regarding the update that somehow affects pc/laptop stability (maybe can trigger the explorer to crash), because I can monitor the classic blue little (along with the mouse pointer) circle loading for more time than usual. Anyway. I want also to add that I always update my EAapp via the eaupdater because the app itself doesn't automatically update. Never had problems regarding ea updates till now.
You have to fix this event viewer - pc stability mess as soon as possible.
- jana2mike2 months agoSeasoned Newcomer
Same here: 0xc0000005 errors logged in Windows Event Viewer over EA App binaries (EABackgroundService.exe; EALocalHostSvc.exe; EAEgsProxy.exe; Link2EA.exe) and EADesktop.exe related to C:\WINDOWS\SYSTEM32\ntdll.dll module. Is not possible to play EA WRC.
- jst11302 months agoNewcomer
Same here.
- larysid242 months agoSeasoned Rookie
I think the errors in the event viewer have been fixed, at least to my 2 machines (pc desktop and dell laptop as well), after updating (via the build-in eaapp updater exe) to the latest EAappdesktop version 13.751.0.6264. I am not sure if all these errors have been completely resolved, but I have not seen them a couple of times that I tried to just open and close the app. In addition I would like to inform the EAapp team (I am talking about pc and laptop) to fix this bug that the EAapp desktop DOESN'T automatically update itself (despite having the app toggled on to be updated automatically) and that's why I always have to run the eaappupdater exe build-in tool... WHY don't you fix it, by having an option inside settings so as just to press " CHECK FOR UPDATES''?? Like the steam platform for example... WHY???