EA app needs to restart

I have problems to access and play Sims 4 on the EA app. Whenever I open the app I get a following message: “The EA app needs to restart.” When I click to restart, the app os being downloaded and when it’s done it’s closed. I reopen the app and have THE SAME MESSAGE AGAIN. Can anyone help me how to resolve this please!? I am so frustrated, this lasts for says!