EA App stating I don't own a game.
I'm having an issue where the EA App says I'm trying to play a game that I don't own, despite the fact that I DO own the game and have been playing it for several years without issue, even when the EA App was installed.
I tried looking up similar issues with other people but only found more complaints from years ago. There WAS this one discussion , [Old Report] EA app saying I don't own the game but the solution provided here no longer works.
Please help.
Ok, so, I was able to chat with EA Support regarding this issue and after a bit of discussion, this is what finally worked for me:
- Ensure that the game, EA app are closed
- Press the Windows key and "R" at the same time to open the Run Window
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" without the quotes and spaces into the Run Window bar and press ENTER
- Move the License folder to your desktop (EA Services folder should be empty)
- Start EA app and launch the game
Moving the License folder to the Desktop just recreates it in the directory you moved it from. The game should launch once you do this. If it does launch, feel free to delete the License folder you dragged to the Desktop.
