Hi BenAyve ,
Thanks for the details. A message that mentions origin-a.akamaihd.net taking too long to respond usually means your PC or network is having trouble reaching the download host/CDN that serves the EA app installer. That can be caused by DNS, a proxy/VPN, firewall/security filtering, router settings, or an ISP routing issue.
Please only download the EA app from the official EA website (https://www.ea.com/ea-app). I would not recommend using alternative download sites, as the installers they offer may be outdated or unsafe.
Could you try the following?
- Test on a different network
- If possible, try downloading the EA app using a mobile hotspot.
- If it works there, the issue is likely with your home network, router, ISP, DNS, or filtering setup.
- Turn off VPN/proxy/network filtering
- Disable any VPN, proxy, custom DNS filtering, Pi-hole, ad blocker DNS, or antivirus web protection temporarily while testing.
- Then try the download again.
- Reset network/DNS on Windows
Open Command Prompt as Administrator and run:
- ipconfig /flushdns
- netsh winhttp reset proxy
- netsh winsock reset
- Then restart your PC.
- Try a different DNS
You can test with a public DNS such as Cloudflare 1.1.1.1/1.0.0.1 or Google 8.8.8.8/8.8.4.4, then restart the browser and try downloading the EA app again.
- Check firewall/security allow-listing
Make sure your firewall, antivirus, router, or network filter is not blocking EA domains or Akamai/CDN traffic.
If the download still fails, please let us know whether it works on a mobile hotspot and whether other devices on the same network get the same timeout. That will help narrow down whether the block is on the PC or the network/ISP side.
