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Aleckils's avatar
2 years ago

ea pc app keeps crashing

im trying to run the ea app to play BF4 but it keeps crashing

18 Replies

  • Ravhisattva's avatar
    Ravhisattva
    Rising Traveler
    2 years ago

    Hi mr2lizard,

    i am having the same issue as well, they updated the APP on Monday and now its causing it to crash when trying to connect to EA- games unplayable. Will keep you informed if i learn anything new

    things i have tried that didnt work :-

    1. clean boot

    2. reinstall app

    3 Manually updating the app

    Hope they fix it soon.

  • Ravhisattva's avatar
    Ravhisattva
    Rising Traveler
    2 years ago

    Hi everyone,

    this is an update as of 14:20 Central European Time.

    I launched the EA App and surprisingly, it started up! I could log in as normal and i saw all my games there.

    I tested out Battlefront 2, I played :

    1 CO-OP                            - Everything went as normal

    2, Daily Challenges            - My score got uploaded and i got the 500 credits

    3. Multiplayer Supremacy  - Everything worked as normal

    The EA App seems to be working again as it should be for me. I hope it works for everyone else as well

    A big thank you to EA Technical for responding and fixing this. Kudos.

  • xenvime's avatar
    xenvime
    2 years ago

    I have the same problem, tried everything you said but nothing work, it is not solved yet?

  • I tried all the proposed solutions yet the EA just keeps on crashing on startup.  (clean boot, run as administratoer, clear cache app, change folder names of EA storage,...)

    Can't play any ea game any more. 

    Does EA refund the games you can't play anymore?

    Can't even restore origin without EA blocking the application.

  • me issues here, EA app is the worst i ever saw. Its very bad and instable

  • familieverthe's avatar
    familieverthe
    2 years ago

    Problem solved. 

    After reinstalling the app i logged in using my steam account in the EA app. 

    Every other login method results in the crashing of the app.

    It works fine now...

  • RytterBomb's avatar
    RytterBomb
    Seasoned Newcomer
    2 months ago

    This worked for me! Run the updater as admin in the same folder the EA App .exe is located in.

    For anyone else that needs more guidance:

    • right click the EA icon on your desktop and click 'open file location' (you might have to click the show more options at the bottom to get the older menu up, that has this in it)
    • In the folder that opens you need to look for 'EAUpdater'.
    • Run this as administrator - again right click the file and you find this option there.
    • A command prompt black window will open and download some data, this will then say something like 'staging install' or something. When the command prompt window finishes you should be working again!

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