EA Updater is strange right now

Hey GiardiniDiMarzo,

Cheers for sharing this.

Could you please share a DxDiag report of your system and the EA app logs by any chance?

Also, could it be that you have edited/manually configured your Windows install via any external tools by any chance?

Thanks! 

Hi EA_Leeuw  Here you go! Thank you for your assistance.

And no, I didn't change anything to my Windows with external tools, I only run Windows Update when needed.

I can't share the .zip file... I dont' know why... the forum didn't register it

Thanks for the DxDiag, GiardiniDiMarzo! 

Strange that the forums aren't recognizing the .zip file—it seems to work fine on my end. 🤔 In that case, could you try uploading the EAUpdater.log from the following folder?

%USERPROFILE%\AppData\Local\Electronic Arts\EA Desktop\Logs

EA_Leeuw 

Sorry, but I don't know why I can't even attach the log file. I add it, after a while of waiting for it to load (I don't have a fast connection unfortunately) it seems to have attached, then when I click Reply, it disappears from the message and is not displayed. Even yesterday with DxDiag, it took me 3 tries before it worked. If it's okay with you I'll send you the Google Drive link in DM. Let me know.

Hey GiardiniDiMarzo, but that's odd! Hmm, I will pass it on to some folks. But yeah sure feel free to DM me the GDrive link. :)