[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other f...
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Hello EA Team, thank you for your reply, I try to describe my problem in englisch now.
I cant now /2 days/ to connect to my EA account MARBU78CZ. It still comes the code 10005 , no connection tu account. I tried to change my passwort and I have uninstaled and new instaled my EA app, but nothing helps until now. Can you help me please with this issue? Sorry for my englisch.
Kind Regards
Martin
EA_mplsnow
Community Manager
Community ManagerHey MARBU78CZ,
Thanks for describing your problem again, we appreciate it!
I have merged your thread into this one, please check out the pinned comment at the top of the thread and follow the instructions listed there so we can continue investigating this issue. If you have a McAfee extension, please try disabling that before restarting EA app as that seems to interfere at times. Thank you!
Hello EA_mplsnow, thank you for your help, but I do not have any MCAfee extension on my PC , I have some Norton Antivirus only .
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