Forum Discussion
EA_Leeuw
Community Manager
8 months agoHi 682xuprjkcys Kaaizen69 Ali2006AK soushymori dpvl70rz2uh8,
To help us investigate and hopefully resolve this for those affected, please share the following information in your reply:
- Your region/country of residence
- Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions")
- Are you using a VPN?
- If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again.
- Your EA app Error Reporter ID
- You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app.
Thanks!