Forum Discussion
Today, October 10, I discovered that I can no longer access EA services (in my case, on PS5, the game FC 25). After doing a quick research, I realized I’m not the only one with this issue. Several of my friends are facing the same problem. We all have different internet providers. However, when I use mobile internet or a VPN, the problem disappears.
Dear EA, the hero city of Zaporizhzhia is NOT under Russian occupation, and it NEVER has been. Please, be so kind as to restore the ability for residents of Zaporizhzhia to continue using your products. The situation is truly outrageous — it turns out we’re suffering restrictions and consequences along with, and instead of, those who are killing us with rockets every day?
- Da3zle5 months agoNew Traveler
Same thing, access to EA was blocked this morning. WE`RE NOT OCCUPIED!!! We have lost access to all EA services and games due to our location. Please check your country maps. ZAPORIZHZHIA IS UKRAINE AND IS NOT CAPTURED.
- RIPJumboV5 months agoRising Novice
Same, huge issue
- Spartaque995 months agoSeasoned Newcomer
The same, i am from Zp city.
- Frostynsson5 months agoSeasoned Traveler
Same from evening of 9 october
- Nevenor5 months agoSeasoned Rookie
I have the same problem, I live in Zaporizhzhia
- __evj0nok_5 months agoSeasoned Rookie
Same problem. Everything was fine yesterday afternoon, but since this evening I can't log into my account.
- OhotN1ckZPua5 months agoSeasoned Rookie
Good afternoon, my name is Nikolai, I'm from Zaporizhzhia, Ukraine. This morning I accessed the EA app without any problems, but this evening it showed an error about service limitations. I gave my friend my account details, and he's from Lviv, and he accessed it without any problems. I decided to try a VPN and was able to launch the app. Could you tell me why this happened? I can't access the app without a VPN anymore.
- OhotN1ckZPua5 months agoSeasoned Rookie
Good afternoon, my name is Nikolai, I'm from Zaporizhzhia, Ukraine. This morning I accessed the EA app without any problems, but this evening it showed an error about service limitations. I gave my friend my account details, and he's from Lviv, and he accessed it without any problems. I decided to try a VPN and was able to launch the app. Could you tell me why this happened? I can't access the app without a VPN anymore.
- BodiaDi5 months agoSeasoned Newcomer
Dear EA
Zaporizhzhya city, Ukraine is not under russian contol. Non occupied, never been occupied. Please review your restrictions.
- miron19965 months agoSeasoned Newcomer
EA, I also have the same problem, please find a solution.
1. Ukraine, city of Zaporizhzhia. 2. No. 3. No (but in order to get the Error Reporter ID on the EA app, I had to turn on VPN). 4 3c8aeb38-96b0-494f-853e-53b7155c5d6a