Last update is stuck at 3%

Will this mess with my current saved games in the Sims 4?

I'm sorry to hear you're still experiencing the problem after these steps. There are a couple more things you can try: 

• Press Win + R, type: %ProgramData% > Delete the EA Desktop and Origin folders if they exist.
• Then go to: %AppData% > Delete the EA Desktop, Origin, and Sims 4 folders from both Roaming and Local.
• Try to install The Sims 4 in a new folder. 
• Run a Clean boot: 

  How to clean or safe boot your computer

Let us know if that works.

EA_cuervo​ Thanks for the response. I tried all of your suggestions a few min ago and it still will not update. Runs for a few min showing "preparing" then says unknown error has occured  

Hi there, 

I'm sorry to hear you're having problems updating your The Sims 4. I see you've already tried a couple of steps, but here are a few more things you could try: 

• Make sure the drive where Sims 4 is installed has enough free space.
• Run the EA app as administrator: Right-click the EA App shortcut → Run as Administrator.
• Temporarily disable Antivirus/Firewall
• Pause OneDrive syncing (If OneDrive is syncing your Documents folder, it can block file access);
  - Right-click the OneDrive icon in the system tray.
  - Select Pause syncing.

Let us know if that helps. 

I am having a issues updating my sims 4 game. I have tried repairing it and it will get to 51% then give an "unknown error", I have tried updating the game and it gets to 3% preparing and either gets stuck or gives an unknown error. I am using the PC app and window 11

Fixes I have tried include: clearing cache, logging out and back in, restarting app, restarting the computer, uninstalling and reinstalling the ea app itself, and going offline and back online but the issue still continues. it has been going on for over 48hrs and is beyond frustrating 

my game has been stuck at 3% updating since yesterday

i have tried restarting the app, clearing my cache, repairing the app, and changing download limit.

I've also experienced all the same.  When I redownloaded the EA App, it took almost an hour,  then I got back to trying to download a game and it just gets stuck at 3%, like it has been.  Clearly their app is broken, and it looks like it's been this way for a few months now.

did you ever manage to solve the problem? going through the EXACT same thing even with the repairing bit

I have exactly the same thing occuring to me  with the same installation. I though about  downloading everything again but **bleep** it's not the first time and usually all of what you said correct the thing. 

Hope we get an answer for that :/

Updating I get stuck at 3%. I then tried repairing the game, and that is stuck on 51%. I've tried clearing the EA cache, deleting and re-downloading EA, and restarting my computer. Others are having the exact same problem and getting stuck on the same percentages. My game is installed on an external HD that is never removed from the computer and had no issues prior to requiring the update. What else can I do.