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16 Replies

  • And I also get after logging in again:

    500
    The server encountered a mysterious error!

  • Kazuhl's avatar
    Kazuhl
    New Novice
    3 months ago

    Do this:

    1. Click on the hamburger menu in the top-left corner of the EA app.
    2. With your mouse, hover over 'Help'.
    3. Left-click on 'App Recovery'.
    4. Left-click on 'CLEAR CACHE'.
    5. The EA app will now clear its cache and restart.

    Worked well for me 

  • Kazuhl's avatar
    Kazuhl
    New Novice
    3 months ago

    Try this:

    1. Click on the hamburger menu in the top-left corner of the EA app.
    2. With your mouse, hover over 'Help'.
    3. Left-click on 'App Recovery'.
    4. Left-click on 'CLEAR CACHE'.
    5. The EA app will now clear its cache and restart.
  • Peedee's avatar
    Peedee
    Rising Newcomer
    3 months ago

    App recovery and restarting the app hasn't helped much today. Suddenly my games were back in the menus, but then all my friends were gone. So they have some serious issues with the EA app and servers today.

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