Forum Discussion

14 Replies

  • Kazuhl's avatar
    Kazuhl
    Seasoned Newcomer
    3 days ago

    Do this:

    1. Click on the hamburger menu in the top-left corner of the EA app.
    2. With your mouse, hover over 'Help'.
    3. Left-click on 'App Recovery'.
    4. Left-click on 'CLEAR CACHE'.
    5. The EA app will now clear its cache and restart.

    Worked well for me 

  • Peedee's avatar
    Peedee
    Rising Newcomer
    3 days ago

    App recovery and restarting the app hasn't helped much today. Suddenly my games were back in the menus, but then all my friends were gone. So they have some serious issues with the EA app and servers today.

  • Chellan93's avatar
    Chellan93
    Seasoned Newcomer
    3 days ago

    Thank you so much that has worked for me

  • groovycaat's avatar
    groovycaat
    Seasoned Newcomer
    3 days ago

    the issue is fixed for me now, thank you!!!! c:

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