Hello does anyone know how to bypass this monstrosity on a new Mac App??
I just want to play my game - upon being forced to install the EA app some of my packs were missing.
I tried downloading the older versions of Origin but it still happens...
Edit - edited title to better reflect issue (Bluebellflora)
I launched the game and the packs are in my game. The EA app just seems to not have registered it. Glad it works
EA finally made mac users switch over to the EA app, just opened it for the first time and noticed three packs (Fashion Street Kit, Jungle Adventure, Luxury Party Stuff) are showing in my “owned add-ons” section but are separated from my other packs and all say ‘available on Windows’ below them, when I search them up it only lets me purchase them again, not download.
I was forced to change from my origin app to ea app as a Mac user recently, and since then 3 add-ons of the sims 4 game - that I own are no longer available to me. Until now everything worked well and I was using all 3 of them without problem but now since the change I no longer can. There is information that those packs are only available on windows but since I had them working perfectly well on my Mac for a long while I know that it's not true.
I have the same exact problem after changing to the EA app today. It´s also those exact packs that only are "available on windows". ☹️
Community ManagerYes, I did! However, when I tried loading the game yesterday the packs were installed, even though the EA app didn't say so. Problem solved, for me anyway!
Same here, I have exactly the same problem
I also have this issue. The chat agents are of absolutely no help. The best solution so far they can come up with for me is to tell me to request a refund from Epic, over a year later, and repurchase from the ea app. It seems a little bit like extortion to me. This is what you see?
Hiya! A while ago, there was some free DLC (something like bold lifestyle bundle) in the Epic Games App. The thing at the time was that the Epic Games are only linkable to the EA app and not to the Mac Origin app. At the time, many simmers advised Mac users to claim the offer anyway since the EA app will soon be available on MAC. Now, the EA for Mac has obviously launched, and I just tried to link my EA account to my Epic games one and enjoy the packs, but Epic Games still claims the OS is unsupported - will that be tuned? And will Mac users also be able to use those packs, seeing that I am very excited for the jungle adventures one!
Best
Antonia
