The bundles I purchased not showing up for download.

Question

The bundles I purchased not showing up for download. I got purchased email, the purchased was sucessed on the website's list.

In EA app it shows that I don't have it, but in the game it said I already own it.

well, it not just little money and i can't buy it again 😢

ea_solaire · Answer

Hi&nbsp;@ismenice&nbsp;

What bundle specifically are you having issues with? If you check the order history on your EA account, are you seeing the purchase there showing as completed?&nbsp;

ismenice · Answer

it was completed&nbsp;

[CM Edit: Personal info removed]

ea_solaire · Answer

@ismenice&nbsp;

Thanks for checking, let's clear the cache for the EA app with the steps here. If you still can't access these packs, let me know.&nbsp;

ismenice · Answer

It's working now. Thank you!

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The bundles I purchased not showing up for download.

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