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piujq7cx7hd7's avatar
piujq7cx7hd7
Rising Newcomer
1 year ago

Cant resume my case

My Ea account linked to my steam account got hacked and the email was changed, so i made a new ea account to raise a request, the agent contacted me but , the webpage is telling to resume my case, upon clicking resume ,its taking me to a article page which is useless to me, and in my cases section the case is still not resumed i.e the resume option still showing.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey piujq7cx7hd7 did you receive an email from the team, if so can you try replying directly to it.

    Darko

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