Forum Discussion
Hey musaraphael10 that's an odd one, when you are unable to play does it give you an error message of any kind?
If you think that you need to update your account details then you can do so by taking a look at this help article
Let me know how you get on.
Darko
- musaraphael101 month agoSeasoned Newcomer
It says "unable to connect to EA servers. Please check your Internet connection and try again" however im connected to the Internet and can play other online features
- musaraphael101 month agoSeasoned Newcomer
I also cant update any information as it needs to send a verification to an Email i dont have access too anymore
- EA_Darko29 days ago
Community Manager
Hey musaraphael10 you can find all the details around updating your account here
If unable to do so due to no longer having access then you can sue the links to speak with our live support team who should be able to assist you.
Darko
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