I purchased the game from the Epic Games Store, but it doesn't appear in my EA Games library, and I can't launch the game.
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Community ManagerHey Gokhanndemir,
Just to confirm, are your EA and Epic Games accounts linked properly in your Connected Accounts page? If so, please check if you're signed in to the same EA account that's linked to your Epic account on the EA App.
Otherwise, if your EA and Epic accounts aren't linked, please follow the steps on this page to link them before trying to launch the game again.
Let us know what you're seeing then, thanks!
The problem is resolved. We were seeing this error because my cousin had linked his Epic Games account to his own EA Games account.
Community Manager
Community Admin
