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SirMurkZ's avatar
SirMurkZ
Seasoned Novice
3 months ago
Solved

Help with unlinking old email from EA account.

I no longer have the password nor remember the email or password for the recovery email. I haven’t used that email in probably 15 years or so. Want to link my new EA account. Please help!
account info
account linking
advice
ea help
feedback
ideas
login issue
  • SirMurkZ's avatar
    SirMurkZ
    3 months ago

    Resolved. Since my account hasn’t been used in so long it had been disabled. Which made it easy to link to a new email address, logged in, unlinked, linked it to my new account. 

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 months ago

SirMurkZ​ 

If you do not have access to the old email, we need you to make contact with an EA Help Advisor for assistance.

EA Help

Thanks.

SirMurkZ's avatar
SirMurkZ
Seasoned Novice
3 months ago

Well Barry, I have put in 3-6 of those help request. Maybe you can help speed along the process?

  • uv57xh0iw1ob's avatar
    uv57xh0iw1ob
    Newcomer
    3 months ago

    Same here , today 5 days after i request for help :/ 0 Answers ! My account was stolen , im just buy Battlefield 6 on steam , and my old EA account linked to it , and whats i can do now ? only refund game :/ :/ 

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