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cheesewing2's avatar
cheesewing2
Newcomer
26 days ago
Solved

I have lost access to my account

My account was set up at least 12 years ago with an email I no longer have access to, I have my username and it’s still linked to my Xbox, however I cannot access the FC25 companion app due to not being able to access the email any longer, is there a way I can change the email on my account without having access to the existing one?

accessibility
account info
account linking
compatibility
discussion
ea help
login issue
  • EA_Aljo's avatar
    EA_Aljo
    26 days ago

    Hi there. You can get some help with account related issues, as well as open a case with an advisor, on our help site here. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hi there. You can get some help with account related issues, as well as open a case with an advisor, on our help site here. Thanks!

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