I need to rant - my 14-year-old grudge against EA

I'm honestly so tired of fighting with EA, but I need to vent, so here's my rant/story about why I've been boycotting EA for 14 years. I know nobody will read this, and there's a good chance the mods will just lock or delete it, but c'est la vie.

Around the release of Battlefield 3, I was stationed in Germany as a U.S. servicemember. I was pretty hyped for BF3; I'd been playing Battlefield since BF1942.  So, when BF3 finally hit the Base Exchange, I went and bought the Limited Edition with access to the 'Back to Karkand' expansion when it got released. My problems began when I got home and went to install it.

At the time, EA had just relaunched and rebranded their store app as Origin. Using Origin was a requirement to play Battlefield 3. I started installing BF3, and when it got to the part where I had to download Origin, the only option available was to download the German version because I had a German IP. I do not speak Deutsche. I had a similar issue with Steam in Korea, so I mailed their support, and they quickly responded with a fix to access the U.S. store and all of my content. I figured the case would be the same with EA, so I mailed support explaining my situation and expected they'd quickly send me a link to download the U.S. version of Origin. Here's the response I received:

"Greetings ,
Thank you for contacting EA customer services.

It is always a pleasure to assist our customer.

I can understand how frustrating issues like this can be and I apologize for the inconvenience this has caused. I understood your concern. I want to inform you that you can purchase the game only according to country price from where you want to purchase the game.
I suggest you to contact your friend who know German or you can use Google translator to understand the conversation.

We are looking forward to assist you!

Regards,
Kaushal
EA> world wide customer expert."

Not only did the outsourced help not understand my complaint, but the entire suggestion was to 'contact a friend who knows German'. I was dumbstruck. About a month later, hoping for a different result, I tried opening up a new ticket and explaining again what my issue was. I'm not going to post the response to that one, as it was just a long copy/paste pre-formatted explanation on how to clear the cache on Origin and re-install. Again, it completely ignored my actual issue.

Anyway, a month later I bought another EA game - Star Wars: The Old Republic. I couldn't play that one because you had to sign up with a credit card, but they didn't accept APO, AE addresses in their system. When I contacted them about that, they told me to try to find a gametime card. Even if I did find one, that would have meant I had to spend even more money when the game clearly advertised itself as coming with one free month of playtime. After that, I decided never to buy an EA game again.

What really sticks in my craw now, however, is that all of my friends are playing Battlefield 6 and bugging me every day to 'just buy it', but there's no way I'm giving more money to a company that screwed me twice on brand new games and refused to help in any way. The funny thing is, I see their social media, and they're just handing out game keys for Twitch giveaways or random people posting about their birthday, and I can't even get them to look at my tickets.

/endrant