Forum Discussion

Seasoned Newcomer

12 days ago

Linking issue

Hi! I want to link my Epic Games account to EA but EA says that I already have a linked account. The account at hand does not belong to me, so I am unable to unlink it from Epic Games since I cannot log into it.

How can I unlink that EA account? The Epic support said it can only be done via EA since the Epic account connects to the EA account and not the other way around.

Thanks for any help!

4 Replies

danisoff
Hero
10 days ago
There is no listed email for support, just follow the mentioned guide.
Sphaise
Seasoned Newcomer
10 days ago
danisoff Please?
Sphaise
Seasoned Newcomer
11 days ago
Well thank you. Unfortunatelly, I couldn't find any direct contact in any of EA's pages, they only direct to topics and forums.
Would you be kind and send me their email?

Thanks a lot!
danisoff
Hero
11 days ago
Hello Sphaise,
You can do this by talking to EA support, they are the only ones able to assist you on the issue.
EA Help
How to get help with your EA Account

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How can I unlink that EA account? The Epic support said it can only be done via EA since the Epic account connects to the EA account and not the other way around.

Thanks for any help!

","body@stringLength":"414","rawBody":"

How can I unlink that EA account? The Epic support said it can only be done via EA since the Epic account connects to the EA account and not the other way around.

Thanks for any help!

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I want to link my Epic Games account to EA but EA says that I already have a linked account. The account at hand does not belong to me, so I am unable to unlink it from Epic Games since I cannot ...","descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjEwOTU4MiwxMjEwOTU4Mg","node":{"__ref":"ForumReplyMessage:message:12109582"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjEwOTU4MiwxMjEwOTQwMA","node":{"__ref":"ForumReplyMessage:message:12109400"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjEwOTU4MiwxMjEwNjUzOQ","node":{"__ref":"ForumReplyMessage:message:12106539"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjEwOTU4MiwxMjEwNDYyMw","node":{"__ref":"ForumReplyMessage:message:12104623"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:12103449":{"__typename":"Conversation","id":"conversation:12103449","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12103449"},"lastPostingActivityTime":"2025-04-16T13:52:29.574-07:00","lastPostTime":"2025-04-16T13:52:29.574-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:12103449":{"__typename":"ModerationData","id":"moderation_data:12103449","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12103449_1":{"__typename":"Revision","id":"revision:12103449_1","lastEditTime":"2025-04-14T09:24:03.697-07:00"},"CachedAsset:theme:customTheme1-1745485762299":{"__typename":"CachedAsset","id":"theme:customTheme1-1745485762299","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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case","conversation":{"__ref":"Conversation:conversation:12126115"},"id":"message:12126115","revisionNum":1,"uid":12126115,"depth":0,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"author":{"__typename":"User","uid":5506843,"login":"onsterVino","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/40353066/416x416.PNG"}},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2025-04-24T09:10:08.300-07:00","lastPublishTime":"2025-04-24T09:10:08.300-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjEyNjExNS1rMVNaaUw?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:9":{"__typename":"Rank","id":"rank:9","position":21,"name":"Hero","color":"ED8B00","icon":null,"rankStyle":"FILLED"},"User:user:273870":{"__typename":"User","id":"user:273870","uid":273870,"login":"danisoff","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-06-03T13:12:46.166-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0yNzM4NzAtRW9rNHk4?image-coordinates=0%2C0%2C291%2C290"},"rank":{"__ref":"Rank:rank:9"},"entityType":"USER","eventPath":"community:tghpe58374/user:273870"},"ForumReplyMessage:message:12106539":{"__typename":"ForumReplyMessage","uid":12106539,"id":"message:12106539","revisionNum":1,"author":{"__ref":"User:user:5491690"},"readOnly":false,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:12104623"},"conversation":{"__ref":"Conversation:conversation:12103449"},"subject":"Re: Linking issue","moderationData":{"__ref":"ModerationData:moderation_data:12106539"},"body":"

Well thank you. Unfortunatelly, I couldn't find any direct contact in any of EA's pages, they only direct to topics and forums.

Would you be kind and send me their email?

Thanks a lot!

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There is no listed email for support, just follow the mentioned guide.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"72","kudosSumWeight":0,"postTime":"2025-04-16T13:52:29.574-07:00","lastPublishTime":"2025-04-16T13:52:29.574-07:00","metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:community-hub-en/category:ea-forums-en/community:tghpe58374board:ea-forums-general-discussion-en/message:12103449/message:12109582","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:12109400":{"__typename":"ModerationData","id":"moderation_data:12109400","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12109400":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5491690"},"id":"message:12109400","revisionNum":1,"uid":12109400,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:12106539"},"conversation":{"__ref":"Conversation:conversation:12103449"},"subject":"Re: Linking issue","moderationData":{"__ref":"ModerationData:moderation_data:12109400"},"body":"

danisoff Please?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"18","kudosSumWeight":0,"postTime":"2025-04-16T12:28:47.772-07:00","lastPublishTime":"2025-04-16T12:28:47.772-07:00","metrics":{"__typename":"MessageMetrics","views":14},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:community-hub-en/category:ea-forums-en/community:tghpe58374board:ea-forums-general-discussion-en/message:12103449/message:12109400","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:12104623":{"__typename":"ForumReplyMessage","uid":12104623,"id":"message:12104623","revisionNum":1,"author":{"__ref":"User:user:273870"},"readOnly":false,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"parent":{"__ref":"ForumTopicMessage:message:12103449"},"conversation":{"__ref":"Conversation:conversation:12103449"},"subject":"Re: Linking issue","moderationData":{"__ref":"ModerationData:moderation_data:12104623"},"body":"

Hello Sphaise,

You can do this by talking to EA support, they are the only ones able to assist you on the issue.

EA Help

How to get help with your EA Account

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