My email address linked to my EA account has been hacked.
Hello
Recently, my EA account and the email address linked to it were stolen and the passwords were changed. Now I can't log into any games. When I contact support to recover my account, they keep giving me the same answers and offering no solutions. I answer all their questions correctly, but they say they can't prove the account belongs to me. Their only reason is that my date of birth is incorrect. I don't even know when I created the account, so I randomly entered my date of birth, making it impossible for me to remember. I'm doing everything else, but still no solution is offered. Please help, I'm about to lose my mind. I have all the invoices for the games I bought and all the linked accounts. I just can't log into my account because I entered my date of birth randomly, and I keep getting the same answers from the recovery team.
Hey glowingjohn,
Sorry to hear that your account has been hacked. Unfortunately, we on the forums are unable to support account-related requests because we don't have the right tools. This includes account recovery. While this isn't the answer you're hoping for, I'm afraid the only method to recovering your account is by working with our support team after verifying your identity.